The shampoo was extremely drying for my…
The shampoo was extremely drying for my scalp and caused scabs and intend flaking and itching. The serum was fine, I tried it but I didn't see any difference in my hair growth. The oil drops were nice and made for a nice tame of the frizz on my straight hair. The caveat is that they auto sign you up for a subscription and then automatically send you another 2 month supply (twice as much product) a month later. The subscription cancellation is extremely buried in their website. I had not even created an account prior to spending 15 minutes trying to cancel the unwanted subscription. Of course, now I have double the amount of unwanted products. Note that I am in Sydney, NSW, Australia. I contact the company about 4 hours after the email is sent to say my new package has been sent. What? I get an AI bot that takes longer to contact a person. Several hours later I get a real person and they say it can't be undone. They don't normally make returns but they're making an exception for me for an unopened box. Keep in mind the last box took 3 weeks to leave the US and get through customs and border control in Australia and arrive at my house. Completely mangled but the product was mostly intact so I didn't complain. I didn't try to get my money back for the first bottles that I did not finish. The icing on the cake is that they sent me another unwanted package and won't return it with less than a few hours after notification and I have to wait another month to send the unwanted package back and pay the return fee to the US to get a partial refund for a whole lot of product that has destroyed my scalp. This company is corrupt, sneaky and this product is terrible. Don't waste your money or time.