No refund no go
Wouldn’t even give them 1 star! Ordered during lockdown so expected the items to take a while, was happy with 2 out of 4 items and asked to return them as I am in the UK, says they are an American based company but nope all items came from China! Which is find can over look that then return items was to Spain? Bit confused but ok! Then they tell me to not use UPS, courier, DHL and just use normal post! So no insurance on item. Sent through my brothers business as he does shipments daily and thought it would save me paying postage etc... anyway! Nearly 2 months later and they have not got my items and won’t refund me, I can’t track my items and have no insurance so can’t even claim back for lost in transit but then if they have received it and due to it Not having a tracking they can refuse to refund me! Then they offer me 11usd!!! Which is £6 in GBP!! When the refund was meant to be 35USD!. I’m angry as anything and then they don’t even offer me a money refund they offer me store credit!!! Which I don’t want because I don’t plan to buy from them every again. 3 months of hell tracking parcels, talking to computers!! All for £20! I am beyond upset and will not be recommended!! Worst thing is! The two items I kept were a little too big for me but I kept them because they were actually nice!! It’s such a shame their customer services SUCK! Or I would happily order again! But I’m now left with a bad taste in my mouth, no refund and out of pocket of over £20 🤷🏼♀️. I won’t be ordering again and will probably never see my money again. So UK people don’t go near them unless you defo know they will fit, wouldn’t want anyone to have the same experiences as myself. All the positive posts and 4/5 star reviews are all fake! Check out the spelling 😉also the language used..very similar. Don’t order unless you want to be ripped off.