Ordered 2 dresses on the 8th May
Ordered 2 dresses on the 8th May. After 3 weeks of no news, I chased for an update and was told one item was ready, and the other was still in production and the items needed to be shipped together. Days later, 2 more chases, and finally a reply that both items were ready and would be shipped. Days later again, no update, and a chase to expedite shipping resulted in my order being put on hold?! To the be told once again, my items were in production and would take up to 14 days to prepare. Absolute waste of time, email responses are clearly from a robot, very poor and unclear customer service as I've been told something different every time. Requested a refund or I'll be disputing with my CC company. Really, really poor.