Unable to get any response from them following warranty issue...
Communication with these guys was actually quite reasonable. I made a query regarding verifying the postage address and they were prompt and polite. It's when the product arrived that things started to go wayward. Battery that I ordered didn't work with my phone, presumably a defective battery. However, since reaching out to them, I have received no reply. I even sent out a reminder email 2 days ago to say that I still hadn't received a reply and still nothing. I really hope that this is due to some issues that I'm not aware of, but I get the feeling that I am going to be left with a defective battery and a company unwilling to deal with arranging a replacement for me. I will reconsider my rating if and when I ever get a reply and a solution.