They didn’t publish my low reviews on…
They didn’t publish my low reviews on their site. For the triphala corrector and the pro resilience serum which gave me the worst breakouts I’ve had in a long long time. The customer service was good, eventually. Hence the 2 stars here. At first they just asked me if I used SPF but then eventually they did refund me for one of the products. So kudos for that. But I’m still dealing with the breakouts a fortnight on that I got off these products, despite following advice and starting slow. I have sensitive skin but it’s marketed for that. I am happy they refunded me for the lowest price item, but not impressed to see they did not publish my low but honest reviews on their site. I bought based on the strength of it being 60-odd 5 star reviews and now I realise they just mustn’t publish any negative ones. Not transparent and very misleading.