Company has no integrity honoring contract.
We bought a machine 2months ago and were promised full refund without question asked. When we wanted to return because of unsatisfactory results, the sales manager said the sale representative promise of full refund was not part of company policy. Then he changed his mind saying he needs photos of before and after to prove the machine is not working for us. This clause of “no question asked and full refund” has been stated in the invoice contract very clearly. If the management doesn’t even honour their promise and agreement, I’m doubtful of the integrity of their products.