Same scam experience as other customers
Bought some trainers from Novelship for a Christmas present which cost 139 pounds. (paid 44 pounds shipping.) Came 2 weeks after Christmas and wrong size (ordered 7.5 UK women's and received 7.5 US women's). Asked for a refund as they didn't have the size I needed and I was offered 35 pounds refund. I was told the "internal finance team had calculated processing, handling, shipping and authentication" and this was the amount left owing to me. Would cost me 35 pounds to send back to them. I asked for a breakdown of these supposed costs for the processing, handling, shipping, authentication but was told the internal finance team don't give that info.