★☆☆☆☆
★☆☆☆☆ I cancelled my subscription within minutes of purchasing and still had to fight for it. The biggest issue wasn’t the product itself because I never even got the chance to evaluate it. Before I could access the service, I was taken through what felt like an endless sequence of upsells and add-on offers. By the time I finally reached the product, I had completely lost confidence and decided to cancel almost immediately. The frustrating part came afterward. Instead of simply processing my cancellation, support initially couldn’t even locate my account, then sent me retention offers, requested additional steps, and later asked me to provide a screenshot of a cancellation confirmation that they themselves had never sent. Eventually they confirmed the subscription was cancelled, but refused to issue a full refund despite the fact that I cancelled almost immediately, never completed the account setup, and never used the service. They eventually offered only a partial refund. Their support staff remained polite throughout, and I appreciate that. My issue is with the company’s policies and cancellation process, not the individual representatives. If you’re considering signing up, be aware of the aggressive upsell flow after checkout and understand the refund policy before purchasing.
