Full-service package - very bad experience
I hired My Amazon Guy for their full-service package ($2,500/month) after having a good experience with them in the past. They handled an ASIN rescue for me once, and that went well — so I believed they’d be a reliable choice for full account management. Unfortunately, the full-service experience was nothing like the one-time job. Over the three months I worked with them, profitability declined significantly. They managed to bump revenue for a short time, but only by aggressively raising ad bids. In my experience, this felt like a superficial, short-term tactic rather than real strategy. Yes, sales went up — but profit tanked. Once the inflated ad spend stopped, so did the “results,” leaving my account in worse shape than before. Another major issue was inconsistency. The manager responsible for my account was switched during the contract, which only added to the confusion and lack of continuity. Combined with the fact that they frequently forgot important details about my account — even after being reminded — it felt like nobody truly had a handle on the big picture. The quality and attention to detail just weren’t there. While the contract was active, they were responsive, and communication itself wasn’t the problem. But once the contract ended, that responsiveness vanished. I asked a straightforward question about whether my account permissions had been removed, and I received no reply at all. That’s not acceptable, especially when dealing with sensitive account access. Overall, based on my experience, I cannot recommend My Amazon Guy for full-service management. The strategy felt shallow, profits suffered, account details were repeatedly overlooked, and the lack of consistency — plus zero follow-up after the contract — left a very negative impression. They did well with my previous ASIN rescue, but their full-service offering fell far short of expectations.