Refund practice - a profit for the company
I paid for shipping and handling when I purchased my outfit, After an email to locate my item it finally arrived. The top was very large so I requested a refund. Took 2 emails. The answer to my request arrived via email with no return labels. Listing various options. Option one stated return package and pay the most likely costly expense. Option 2 take a 30% as my refund Option 3 take 1/2 of the original cost as a store credit. and keep the item. The first item I noticed in their return policy that appears not to be correct in my case, the labels are not sent you pick the delivery options and most likely tell them how it is coming. It was a little expensive lesson and I did not take all the reviews seriously. Now I know better. Please read reviews and take them seriously. I find their return practice not customer friendly at all and would never recommend flycurvy based on that policy.