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Lee Lay Hoon

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FWD

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I have very good experience with FWD for all my previous purchase but not for this time. I have tried many times. The screen keep popping up the message 'something went wrong, please contact us ....'.when i attempted to pay. The line was busy so I chose to wait for FWD to call me back but to no avail till end of the day. After keying all my payment particulars, which include the OTP from the bank, it went back to the application page. I took it as the payment and application was unsuccessful as I did not receive any message or email. So I re-applied again. It took quite a while as the system was lagging. I hope I will not be deducted twice.

2022-08-10已认证