Took my money
Took my money. Didn't give me my crystals. Money was then added as balance to my account. After speaking to customer service, they said there are restrictions in my IP region and I should change my IP. Seriously? Firstly, you don't just "change" your IP willy nilly. Secondly, you should have a message somewhere stating there are restrictions in place. Better yet, check the IP before taking the money in the first place and say, "sorry, you can't make this purchase". Now I have to wait up to 7 days to get my money. Nah, to me that is not kosher. "Here, buy this from us"....take my money.. ."oh, sorry. We can't sell this to you but we'll keep your money". Hmmm sounds borderline illegal to me.