iSleep appears to be a CPAP specialist…
iSleep appears to be a CPAP specialist group and product provider that one day decided they should sell items online. But they did a so-so job at it. Granted, you can order on-line and pay and track with Shop. And normally, I have no problems with sites that use Shop. But I still have an order listed as "on its way" that I received over a month ago. That order was originally backordered with no notice whatsover. I had to call to say I'd just come pick it up (they have a store in my town) and was told that was fine then when I get there I learned about the backorder. There is a single receptionist at the counter that does not seem to know how to look up an order. On my second order, even when I explained that I ordered on-line, I had to show them my phone and was told "oh that's a different system" and still had to wait for like 10 minutes while "somebody in back" looked for my order. They are nice enough people. I just don't think they are setup for e-tail. They have some work to do.
