Had a very disappointing experience…
UPDATE: After posting this, the company did send me a replacement. Had a very disappointing experience with Calecim. I ordered at the end of February, opened my jar of the Multi Action Cream. I used it a couple times, then put in my cabinet. I had a few older creams to use up, and this one said it had a 12 month shelf life. When I opened this a couple weeks ago it was a solid lump of yellow ish gel, instead of the cream it started out as. I wrote the company asking if this was normal. It took two weeks and another message to get a response. They started by saying I must not have closed the lid properly (I did). After I insisted, they said they would escalate it. That was 2 weeks ago and I have not heard back. Clearly the shelf life is not 12 months, so use it quick if you buy. Most disappointing is the lackluster customer service. These are not cheap products, so I expect a higher level of responsiveness. Disappointed on several levels.