The product was spot on BUT the service…
The product was spot on BUT the service needs help doing the math. In October I ordered heavy duty plastic chain for our town’s cemetery and it was exceptional. Love it. Looks great. Met our expectations. However, I was supposed to receive a 10% discount as a new customer on the order. I have been doing battle for 1-1/2 months trying to get a $26.10 credit and they keep telling me I have already received it, which I have not. They have shown me 3 different statements with 3 different amounts, none of which is the correct amount. If and when you order anything, get it approved first before you pay or you may never see it again.