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Denise Mayo Lee

美国

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Rosegal

Never order again

Thought their clothes were really cute and resonably priced so i ordered 2 tops for work. I usually get a large, but ordered x large. Took 3 weeks to get my order. Noticed that the fabric was very thin and when I tried them on they were too tight to be office appropriate. There was no invoice or a return label in the package like I usually get. Tried the 1 800 number and it wasn't a working number. Called the other one and talked to someone said they'd send an e mail with directions. Never received it. Got on the support site and opened a ticket. They kept asking for pictures or a video of the problem ?? Took 6 e mails and about a week to finally get a shipping label to return label. Then about 10 days to get a refund to my credit card. I have ordered from other reputable companies and never had such a hassle. I have unsubscribed from their e mails and will never order again.

2019-01-28