Agoda"s unreliable partners…
Agoda accepts dishonest accomodations who publish attractive fares and accept reservations with confirmed status in Agoda's website. However, as prices increase due to overinflated occupancy, they are left free to cancel under the excuse of "wrong rates", all under Agoda"s knowledge. I made for octuber 2026, two different reservations in Rome with months of antelation. The fist one was cacelled by the hotel days before, and for the second one I was asked in reception extra payment of 200% above what already was cancelled via Agoda... I would have paid 3x original published rate of my confirmed reservation... All under permissive Agoda' investigation and acqaintance... Being asked for more info: ID939485838 was cancelled just days before, after the hotel claimed incorrect rate, even though months had passed without notice since it was confirmed. An explanation was asked to Agoda several times including if the next reservation at the same hotel could be subject to cancellation. No answer was received from Agoda nor the Hotel for this other next reservation ID939485838. ID939500202 was cancelled afterwards my arrival with baggage in hand at reception desk, and being asked extra payment over already paid in full reservation made montns before. With booking numbers I am sure Agoda could have extra info asked.