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andrea cole

英国

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EaseUS

Fobbing Off and Not Refunding

Paid for OS2Go software that sais would work on Mac...as I need a specific programme to work, downloaded and transferred to USB, but wouldn't boot. Turns out it won't work on IMac with M1 chip, but they don't state this as a matter of course. So, not fit for purpose. Trying to get a refund as per their "30 day money back guarantee" but they are trying to get me to swap to different software which I do not want or need! I want a straight refund! Multi-global company with poor customer assistance!

2022-04-07