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Simmone

美国

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Nihao Jewelry

NEVER AGAIN !

First the lady tells me it will processed in 5 days which is really 8 because I had to reach out. Then another lady tells me one of the items i ordered is not in stock but the manager (Santi) tells me to trust him and that the WHOLE order will be shipped in two days. Nope one was out of stock. I received a credit that disappeared even when i deleted the items from my cart. I paid shipping for 3 items originally and suppose to only be receiving 2. Yet I am suppose to pay shipping again for an item that was out of stock just to replace it. The customer service sucks and the support agents are good for nothing. They refer you to whatsapp so they can refer you again. I will never do business with these people again. I have not received anything yet and don't care if the quality is good. It wont be worth dealing with this again. I will leave more with this if my order is missing some of the contents.

2020-08-29有帮助 5