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Ronan

爱尔兰

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Hainan Airlines

Terrible Experience booking with this…

Terrible Experience booking with this company, booked via SkyScanner and then got to their website, which glitched and ended up jumping from an 8.25pm flight to an 8.10am flight and an extra 12 hour stop over. Contacted the customer support immediiately and they weren't empowered to offer any help. Flight was within 7 days so they said I could have cancelled if it wasnt but tough. Flights were exactly the same price so logically they should have been easily able to fix their mistake but no. Clearly they dont care about their customers.

2019-04-24有帮助 1