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Kristine

新加坡

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Cheaptickets.sg

On the ticket I received sent to my…

On the ticket I received sent to my email was luggage not included. It was clearly stated when I booked the tickets that luggage is already included. I called customer service and the moment he answered, he asked me to wait?! He even shouted at me to wait wherein he just answered the phone not even asking me my name. It’s quite disappointing especially I’m taking care of my baby. Anyway, he told me that luggage is included, and so I hope, it will be fine on the day of our flight.

2019-02-21已认证