I placed a $44 order and was content to…
I placed a $44 order and was content to wait for Newfrog's usual long delivery time. It did not show up after 8 weeks or so. I did an order track and it was shown to be in the mail system somewhere. I waited another three weeks and finally wrote to Newfrog customer service. After waiting another three weeks they failed to even write back to me about my lost order. Very poor customer service. I had been a customer for a few years and thought that might value a return customer. Evidently I was mistaken. I will share my bad experience with all my associates at work. Newfrog's attitude of "Sucks to be you" just doesn't cut it. Richard Stahl