I saw the special fior Florida on…
I saw the special fior Florida on Facebook! $197 for 5 nights! I bought it in January as a grad gift for my kid! I knew there was a tour, as they asked for income an if I was married! We qualified, and I had my husband ask for time off, so we could go. I had to change the dates so they said it was going to be $39 more. They said to confirm the dates at least a week in advance, which I did and was asked the same questions, how much we make! We were also promised a $100 gift card! When we got to the resort, the clerk said, we booked through a third party so there isn't a tour for us, we do need to pay for resort fees, cuz we aren't doing a tour! I said we flew from Seattle, and the whole point was this tour, and gift card! He said call the Welcome center in the Morning and ask what happened to your tour. He said if you were doing the tour, you wouldn't have to pay the fees. Also Vacation VIP said there was a Waterpark there, and didn't say it was extra! I was very confused, as Vacation VIP confirmed my dates, I get to the resort and they said it was pending. Oh brother! So it was the weekend, we only had 5 nights. Wasted one night arriving, other night trying to figure out the tour which the Welcome center kept saying wasn't there. So we went down to speak to them, which they said we were booked through a third party,they couldn't do the tour the same day, so my husband spoke up, and they said we had to call some customer service number. We wasted the whole day calling, and I spoke to two guys, one that gave me VIP's number, one I didn't have. But was a recording. I called several times, couldn't get through. Someone from the resort than called me back, about having me go back to the Welcome center, that they had two times we could do the tour. When we went back,they were not nice, wouldn't let us have a tour, told us to call their broker VIP again. Long story short, flew so far away, hoping to get a $100 gift card, never did, husband got time off work to come, water park not included. Really felt like we got scammed!