Automated Exit Issues
My online reservation was quick and easy; however, upon exiting the garage late at night, wanting to go home… Many people were finding it difficult to use the automated gate exit. We waited about 20 to 30 minutes before we were able to exit due to multiple confused people. Other drivers, had to exit their cars while in line to exit, to assist confused people at the automated gate. I myself had no problem but multiple others did. I had also been expecting a live person working at the gate. If possible, improvement may be needed at the exit gate.