No Customer support
No Customer support The customer support for the LUBA 2 is non existent. I have found that as the RFK transmitter is manufactured in China, it is not manufactured to UK specifications. This means that it is unshielded and the signal that it emits may disrupt signals to other electronic devices and cause them to stop working. I am yet to receive any support from Mammotion regarding this issue. In addition the sales specs say that the LUBA 2 5000 can mow lawns up to 5,000M2. NO IT CANNOT. I have a lawn area that is 1,800m2 (I reduced the mowing area to this size in an attempt to mow it in one go, my actual lawn area is c3,500m2) the LUBA 2 is unable on an economy cut to cut this area 1,800m2 in one go. By splitting the area into 2 smaller lawn areas of c900m each it can cut each one in half a day. It still needs to return to base to recharge at least once to accomplish the mowing of each area of lawn. There is no way that there is enough time in a week given the continual recharging and dew on the lawns in the morning for this mower to mow 5,000m2, unless you have absolutely perfect conditions. In addition it is unable to mow in low light conditions, so will stop in the evening. So are limited to window between about midday and 8pm to mow. It has never managed to mow for more than 1-2hrs at a time, so where the specs come from that say it can mow 5,000m2 are just not true. I still have to use a ride on mower and self propelled mower to cover everything that it is unable to achieve which is about 50% of my lawn area. If you have a lawn of c900m then perfect it can go out every other day and I am sure that you will have a decent looking lawn. Any larger area and it will get clogged in the morning dew or very light rain, so midday onwards for mowing is really your only option for a lot of the year. In order to keep a decent lawn you will have to get it to the optimum height with regular ride-on/manual mowing first. Anything longer than just a trim and the mower will struggle to mulch it and you will be left with tufts everywhere, or the mower stranded as it has become blocked.