Even failed on the followup
Following a total debacle in which we were left trying to find a ticket less than 24 hours before the flight due to FlightsBird’s error, I filed a complaint with Momondo, the aggregator that connected me with this company. This prompted a call from FlightsBird customer service. They were apologetic and offered to send a check to cover the difference in cost between my original flight and the replacement flight. They asked that I amend my review (major ethical breach - trying to directly pay off a bad review). On top of that, the check never came. Given the trust that one expects when booking a flight and everything else that is affected when these types of events occur, I would recommend that one avoids conducting business with this company. I will never spend a dollar with them.