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Chris Tate

英国

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Newfrog

Poor customer service and beware returns

On two occasions I have bought from them an item has been faulty. First time it was only a few pounds and return postage would have been more than the item but I emailed them with no reply. The second Item was more money and went through PayPal who supplied me with a return address which I printed out. Cost a lot to royal mail track and delivery but the address they sent was incorrect so I am not only out of pocket for the product but also the return postage and PayPal have closed the claim.

2019-03-18