Great customer service
My itinerary has been changed twice due to the airline, and neither change was acceptable for my travel plans. The first time was just before Christmas amidst extreme weather across the country. The second time was due to grounding of Boeing jets, so customer service at Flightsbird was crazy busy, I'm sure. Both times I was super upset and Flightsbird worked with me on a solution. This last time (1 week before departure and during local school Spring Break--so few flights), I worked with Antonio and he was terrific: calm, helpful, professional. I doubt I would fly American again but I highly recommend the customer service at Flightsbird--thanks, Antonio and everyone.