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Mr Robert Miles

英国

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geeksoutfit.com

Terrible quality and impossible to return

This is my second order with this company. My first was fine and I received a nice quality shirt. This time I ordered 3 soft Heather T-shirts. When they arrived the quality was awful. The material looked and felt cheap and the fit was very poor with an extremely tight neckline. I tried to return them and this is where the company really failed. First they demanded photographs. Then they offered me 15% off. I refused because the shirts are so awful I don’t want them at any cost. So they offered me 30% off. Again I refused. Finally they pointed out that to return them I would have to pay postage to China as they would not accept them otherwise. They then offered me 50%. I should point out that when I ordered them I was not aware that they were based in China and if I had been I would not have ordered for this very reason. Overall a terrible experience that I urge you to consider when making your purchase. P.S. I note the company reply to this review. It means nothing. It’s the same waffle I’ve had over lots of emails with them. But in the end they do nothing of course.

2026-08-21有帮助 2