My RoofBag came with the wrong straps
My RoofBag came with the wrong straps. I called and was sent a new set...also wrong. Called again. THIRD set arrives... all good. Sent the wrong ones back. No problems at all. I used the Roofbag to move across the country. Some shifting but nothing dreadful. My car had no roof rack so the bag was on top of the non-slip material only. My belongings stayed safe. Only real problem was needing a ladder to load and unload. I'm 65 and a bit stiff so ladders are not fun for me. But over all a great product and nice people.