Management to gear up their systems
Management to gear up their systems I pity the Portal . My dissatisfaction is noway different from the numeous reviews found on the sight. We bought two tickets for Delhi to Visakha and back. When I sought to reschedule, I was asked to apy a penalty of Rs 23,166/-, where as the seeling price for fresh tickets is around 17,000/- I sought for refund after cancelling the tickets for which they say we cd get only Rs 5,206/ out of an amont of Rs 18,206/ that we paid for initial booking. That is supposed to be their Rules! Only good point is the prompt replies they sent after calling their Customer Care! We only hope the Portal Management sl take care of these adverse notes and improve. Dr U N B Rao,IPS (Retd.)