Overcharged or misquote hugely!!
Our flight itself was fine, the plane was relatively clean and staff were friendly. No one's credit card would seem to work so many people couldn't buy food and went hungry. We weren't originally meant to be flying Batik but my husband and I missed our Malaysia Airlines flight due to their poorly managed transfer desk and complete disregard to find us in the line at the airport. As a result one staff member encouraged us to book a new flight with Batik Air as the cost was much lower than a new Malaysia Airlines flight. She said online it appeared to be around $500 AUD for the two of us. We immediately headed out to collect our baggage and over to the Batik Air desk as quickly as possible. The customer service assistant told us the flights were $377 AUD in total from Kuala Lumpur to Perth. We were surprised it was even cheaper but thought it was perhaps given the flight was leaving in a matter of hours. She also showed us the 377 total on the calculator and said it was in AUD and the total for both of us. As we were very tired (had no sleep the night before on two other flights) and the payment was made in the local currency, we did not notice we were in fact charged around $1,200 AUD. We only saw this when we returned to Perth and checked our bank statement a few days later. This was a very disappointing way to end our honeymoon after an absolutely abhorrent experience with Malaysia Airlines. I will be avoiding all Malaysian airlines for future travel.