The food is fresh and tastes delicious
The food is fresh and tastes delicious. Overall the customer service is stellar. I had one incident, which is why I give 5 stars and not 5. I had placed my weekly order and for some reason my on file credit card, which was used the previous week for my order, was declined. Therefore, Eat Clean did not ship my order. That I understand. However, Eat Clean did not reach out to me to verify or inquire about a new credit card. I missed the window to receive my order . I did have a conversation with customer service and let them know how disappointed I was, and that going forward I think it is best business practice to follow up with a customer of an on file credit card is declined. Hopefully Eat Clean will update that policy. Overall, I am very happy with Eat Clean and won’t let this mishap tarnish my future relationship with them.