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DDavis

美国

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Pet Zone Tropical Fish

Promised a follow up. I haven't gotten one

They told me I'd get a follow uip with information for my seriously late never shipped order. They have not. Addition 1/8/2026 The reply from the company here is somewhat frustrating, since I called, emailed, and have been messaging repeatedly with them on Messenger, including giving my order number, which I was GIVEN when I called to ask why I never received my order. Interactions with customers should be logged as part of Customer Service Best Practices. To get this message, today, makes it clear there is a need for greater communication and proper systems to prevent such service issues. Still no word on my order from NOVEMBER

2025-12-16已认证