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Suzanne Juan

美国

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5econds

Don't spend your money!!

This company advertises nice things in pictures. Once you order the items take 2 months to arrive to you because they are being shipped directly from China. Quality is horrible. Very cheap materials used. I ordered 2 pairs of 'bunion correcting sandals' in May 2020, I didn't receive them until July 2020 after contacting the company regarding my order. Once I received the items, I quickly realized the cheapness of the materials used to make this product (they appeared like items you buy in the 99 cent store yet I paid way more than that). I decided to try the sandals on and immediately felt discomfort. The thong on the sandal rubbed very hard against my toes leaving them red and my bunion was hurting from walking less than 5 minutes in them. I emailed the company regarding the quality of the sandal and the pain I was experiencing. I asked for help in obtaining a refund. I got an email stating they could give me 25% discount on my next order! I continued receiving several emails asking me how satisfied I was with the product and service. I stated I was not happy at all. They said they could exchange the product ONLY if there was a manufacturers defect or if they sent me the wrong size. Why would I exchange the product when it hurts to walk in it!? Anyway, I would give them zero stars but it not possible. DO NOT SPEND YOUR MONEY ON ANY PRODUCTS THIS COMPANY OFFERS. They are a scam out to steal people's hard earned money.

2020-07-11有帮助 3