Broken 7 inch touch screen (1024x600).
Ordered a small 7 inch touch screen monitor (1024X600) for $49 to be used in a PC case upgrade project. The screen arrived with the glass touch screen cracked, the display still worked. After contacting Banggood they wanted to know everything about the item, they wanted video (posted on youtube) and photos of not only the screen but the packaging as well. It seems that trust is not high on their agenda. They offered to get it repaired locally, but I would have to arrange it and get a quote before they would authorise it. This was not going to happen and I told them as much since I couldn't source a replacement touch screen and neither could they. Eventually they offered me $30 off which means it has cost me $19 for a screen without a touch panel (that I never needed anyway). I feel I've fell on my feet with this one since I've removed the broken glass and I am using the monitor now as I intended. However, their lack of trust over their customers and the lack of return offer is concerning, I will be carefully weighing up any future purchases from Banggood.
