Courier Services Used
Customer Service is not too bad. But i was quite disappointed that you have changed the Courier pickup service from Janio to Ninja Van.. When using Janio, i had no complains with them as they pickup the parcels on the date itself and always within the specified timeframe.. Kudos to Janio for doing a great job on that. But as for Ninja Van, they were late and nowhere to be found, had to call their customer service to complain and tell them to expedite on their pickup services, it was supposed to be 12-3pm pickup time but until 5pm, no one came to pick it up. Eventually had to call their customer service an told them the issues. Finally they came and picked up the parcel by 2050hrs. I believe that i'm not the only one that is complaining. So please do a review on the Courier services that you used and hope next time you guys can be better and use a more reliable courier.