**AVOID AT ALL COSTS** THIEVES AND LIARS OPERATING ON THIS SITE! NO BUYER PROTECTION! SUPPORT SYSTEM USELESS!
After placing an order on 28th May, the seller stated he would update the tracking number once the item had been shipped. Having heard nothing by 19th June, I contacted the seller via the messaging system on Discogs for an update, to which he responded by saying he'd sent the item on 28th (No Tracking Number provided) but that due to the volcanic eruption in Flores (which occurred on 17th June) the package had been delayed. He then sent me an email stating he'd been expecting it to be delivered to me that week, that the border was closed and that the post office had returned the package to him! This is three weeks after he supposedly sent it! The post office would not hold on to it for three weeks then return it to him because the border was temporarily closed! His so called proof of shipment was nothing more than a screen shot of the order, likely taken from his phone and NOT proof of shipment! On 24th June I received another email from him stating the border was now open and he would post the package the following day and send me the tracking number. I'd heard nothing again by 10th July so messaged him on Discogs asking for the Tracking Number. He replied on 11th July by giving me the number LX005279066ID. After waiting a few weeks to see if there'd be any progress I again contacted him on 2nd August stating that the number he'd given me was still not recognised by any courier and queried whether the number he'd given me was valid. He replied on 3rd August insisting he'd provided me with the correct tracking number and asked me to wait for an update. On 6th August he stated he'd been in touch with his local post office who informed him the package had made a few stopovers somewhere on the way to my address and that he would have further information from them by 16th August at the latest! By now I'd lost all patience and was completely convinced he was nothing but a THIEF and a LIAR and so contacted support on the Discogs website on 10th August. Their response was to tell me to contact the seller to try and resolve the issue or click on the 'Seller Not Responding' link, which was worse than useless! It wasn't that he wasn't responding, the fact was every time I contacted him he would reply with yet another excuse as to why I had yet to receive my order. ALL LIES! As I'd paid via PayPal, my only option was to open a case with them and so did so the same day. I sent them all the relevant information, stating I'd yet to receive my purchase, BUT BEWARE! They then send it all to the very person you have a dispute with!! I had to escalate the case on 17th August, to which they then gave the seller 10 days to reply. On 27th August the case was closed in my favour as the tracking number given was found to be invalid and I was finally able to receive a refund! It's a disgrace that this individual is still allowed to trade on Discogs, despite proving himself to be a THIEF and a LIAR, so I did a little digging..... After joining Discogs on 22nd November 2016, he applied for an ABN (Australian Business Number) on 02 December 2016 'ABN 15 935 855 862', which was subsequently cancelled on 17th February 2017. No reason is given for the cancellation, but judging by my experience I can only speculate... I must say that the majority of sellers on the Discogs site are honest and I have had many positive transactions, Just BE AWARE that there are some who'll lie through their teeth while taking your money, treat you like a mug and fob you off until you either give up or it's too late to do anything about it. AND the worst thing is discogs support system is useless and not fit for purpose, they have no power and you are effectively left to fend for yourself.....Good luck with that!! At least PayPal have some teeth, but it pays you to keep a record of all correspondence and the dates. YOU HAVE BEEN WARNED!!! I initially left a 2 star review due to the fact I've had many positive transactions on Discogs, HOWEVER! To my disgust the very seller who caused me so much aggravation with his LIES and STALLING is still on the site over a month after I won my case against him and 4 months since the original order was placed, being allowed to potentially RIP-OFF some other unsuspecting punter. This to my mind is totally unacceptable and a F**KING DISGRACE!! USELESS!!!!