Dishonest unhelpful and unaccountable.
I order 2 items form Barebones USA, Items send to VPOST portland warehouse by UPS delivery. As UPS delivery standard, delivery need to be sign off. When I received notification from Vpost Singapore parcel arrived, I declared each item and value and also paid for their VCARE insurance. 10 days later they notified me again my parcel reached portland. And I received only 1 item. Called Singapore Singpost Vpost they said why the seller packed in 2 parcel. 1 UPS delivery Vpost collected them they don't know it's 2 package ? I declared both items in it's value and you collected both items airfare you don't check ? They refused to show the packing slip they sign off. Now expecting me to pay again. This it's my case ID CAS-7068128-T4Y1Y8- CRM:06761049 If can post their totally irrelevant reply screenshots i would have post them here. They won't checked and only pushed ypu away without any supporting or proof. Very dishonest and very frustrating exchanging emails that totally reply nonsense and irrelevant. Decided to use give up on my stuff which I already paid, airfare paid and the VCARE that don't care anything at all.