I don’t know if this covers the entire…
I don’t know if this covers the entire company, but I will warn those who have to deal with their RMA department. Tried to explain I needed the replaced Powerline adapter back before the Easter weekend as my relative has Autism and this is the only way for him to play online with a somewhat stable connection, TP could not be bothered to acknowledge this just glazed over it. My impression from this review page is TP-Link must have a strong distain for their regular customers, and treat their business customers with the utmost respect. Extremely poor, poor communication, won’t assist you when you ask for their help and if you are expecting a return there is no time frame or tracking. Been one of the most unpleasant experiences and it doesn’t seem to phase them.