Watch their small print and policy
I had a good experience with the doctors and getting prescription is fast and easy. The reason for low rating is the companies bad policy. I got enrolled into their annual plan at $300/year, was unable to use it beyond 4 months and went to cancel it. Upon calling the company they say they do not offer partial refund. And I asked well can I use it for the remained of the 12 months, they said no because you have cancelled you would have to pay again. Absolutely unprofessional and crazy policy. Even the customer service rep thought it was stupid. This is how companies are getting away with fraud these days. READ THE SUPER SMALL PRINT AND DO NOT SIGN UP FOR AN ANNUAL PLAN unless you intend to use it for 12 months.