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Jed Reiff

德国

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Smodin

SCAM!! Charged wrong subscription, then cancelled and won't return money.

I signed up for a monthly subscription, but Smodin charged me for a full year instead. The following day, my subscription was automatically canceled. It's been nearly a month, and I still haven’t received the $250 refund. When I asked for an explanation, their AI Customer Support falsely claimed that the delay was due to my credit card company holding the funds. However, my credit card company confirmed that this is not how the process works, suggesting that Smodin may not be truthful about the situation.

2025-01-24