They were almost perfect
They were almost perfect. I went through them for my Chinese visa and got it about two or three weeks later. The visa being so late wasn’t really their fault since I sent it right before Chinese New Year. I sent my documents with an invitation and everything went smoothly. It’s really important to have ALL the correct documents when applying for the visa. The one thing visa express is really bad at is customer service. I emailed them twice and got no response so I had to call and they didn’t seem to happy to answer my questions. Other than that, they did what I paid them to do so can’t really complain.