I flew from Singapore to Kathmandu on…All is good
I flew from Singapore to Kathmandu on 5th August to 13th August. I must commend that staff are polite and all is good. In spite of some technical issues of the aircraft in KL the crew did their best , profusely apologiesing for the delays which no fault of the cabin crew. The crew carried out their duties as good as any airlines and they are commendable. However the counters that handles the whatapp and email need to be more responsive and prompt. It seems there is no cordination and synchronized in task or follow up beween the admin staffs e. g. the whatsapp group not aware the emails been replied /updated by the passenger. Put it simply left hand dies not know what tje right hand is doing. I once again will shout out to All Batik Air cabin crew" You guys served with smile and good services 20000 feet in the skies :)". THANK YOU !!!!!!!