have not received my order yet
i have also worked in a customer service environment and i know how important surveys are... i am changing my review to a 5* rating as i see that the owner is on top of things on resolving customers’ complaint... and that for me is very important... i may not have the item i ordered as of the moment yet but knowing that something is being done puts you at ease... and that tells a lot with the kind of business you are dealing with... kudos to the team
