Scam! Paid £1 for a one-off PDF conversion, charged £49 for a subscription I never knowingly joined
I used this service for what was advertised as a one-off PDF conversion, paying £1. I did not knowingly sign up for a free trial or subscription, there was no clear indication at checkout that this was a trial, and I received no confirmation email telling me I'd been enrolled in one. Weeks later, I was charged £49 with no prior warning email about an upcoming charge or subscription. I've had no billing communication since, no invoices, no reminders, nothing. Advertising a free service then charging as a one-off £1 conversion while actually enrolling customers into a recurring £49/month subscription, without clear disclosure, is misleading. £49 for a PDF converter is steep on its own, but the lack of transparency at signup is the real issue. I contacted customer support and requested a full refund. They offered only 50%, which isn't acceptable; I never agreed to a subscription in the first place. Don't use this service!