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New Yorker

美国

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Vaporl

Half order filled the rest still waiting/Good they changed website info now

I have made an order on April 27 and have gotten just half my order so I have my tank soaking for 2 weeks now,still no update on mod ,the tracking says at warehouse,I have asked for a refund twice without an answer.The first reply is you get it when we get it ,next to follow tracker,bad communication with customer service.To be fair they now changed their web site to better display shipping times from Hong Kong to be from 12 to 25 Business days and I'm on 13 so If they had that kind of information when I ordered I would not of given them 1 star.They did respond to emails prior to my refund request,they just need to be more clear on website and they have addressed this now

2019-05-15有帮助 1