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Lana

美国

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Bags Of Love US

Bird with Half a Beak

I really wanted to like this company. I gave tons of hours to working on product design, dealing with customer support, and reworking designs (after saving them) that had reverted back to incomplete artwork placement repeatedly. I printed masks (good quality, but some colors such as blue come out desaturated due to fabric), kimonos (nice product), and a bomber jacket, which had to be reprinted because the print placement was off by several inches (not centimeters), and the reprint that the company offered had the same problem (what is a bird printed with half a beak? for example). Pros: good print quality, good patterns and sewing, responsive customer support. Cons: Glitchy mockup system - doesn't save your design (even when it says it has), reverts to old files and incomplete designs after saving your finished design, super slow site processing, and (Hello 1998!) not representing apostrophes in words such as Women’s, which shows on the site as Women!%$?#s. Fabrics - It's not immediately apparent based on fabric names and descriptions that all fabrics are polyester. Beware of leggings that have 2-way (instead of standard 4-way) stretch and overall poor stretch in contradiction with their descriptions. Product marketing - Though you have your own store, your product is not searchable on their website. For example, I went through every bomber jacket shown on their site and none of them were mine. Time/$ - Not worth it. Despite the tens of hours spent with customer support and reworking designs after already completing and saving them due to their glitchy system, I still ended up with a print that was off by 4 or 5 inches (bird with half a beak). This was on a company offered reprint of the first improperly printed design. Order 1976575

2021-03-23