A horrible customer service
A horrible customer service, practically doesn’t exist. It made me a lot of troubles to contact with them via e-mail or the phone – with no results. Beside, the returns you have to send now directly to France, and it is many times more expensive than before, when you could send it via the La Redoute shipment point in your country. The data they give you to prepare the sending are not complete (no phone number and e-mail address of the receiver in France) so you cannot to use services of many courier companies, who need such items. I am afraid that this company have serious business troubles and it is a big risk to buy anything there, especially that they take money from your card very quickly, but you have to wait for the delivery for weeks.