Never Received Product
I placed an order on May 10th. I received a shipping notification the following Monday on May 13th. Unfortunately, the item was never shipped out. I wrote an email to inquire about the status of the order and received no response. On May 20th, I sent another email requesting the order be canceled and received a response the next day, May 21st, that my order would be refunded. I did receive a prompt refund at that point.